ADWEEK WEB
News > Agency
SaveE-mailPrintMost PopularRSSReprints

Poll: Few Use Social Media to Guide Purchases

May 21, 2009

- Mark Dolliver


adweek/photos/stylus/83682-OnlineShopping.jpg
NEW YORK Go figure: People regard social media as "social" rather than "commercial," marketers' eager wishes to the contrary notwithstanding. Knowledge Networks polling released this week finds fewer than 5 percent of social-media users age 13-54 "regularly turn to these sites for guidance on purchase decisions" in a range of common product/service categories.

The figure is a lackluster 4 percent in the "travel or travel services" and "banks or financial services" categories, and a mere 3 percent when it comes to "clothes or shoes," "eating out or restaurants" and "personal care products." It's lower still for "cell/mobile phones and services," "cars or trucks" and "groceries or food" (each at 2 percent) and lowest of all for "prescription or OTC drugs" (1 percent).

The numbers are more robust when respondents apply the looser standard of whether they "sometimes" use social media for guidance on purchase decisions in these categories. Still, the highest figure is a modest 24 percent for the "travel or travel services" sector, with "clothes or shoes" a percentage point behind.

In light of such numbers, it's not surprising that just 16 percent of the social-media users surveyed said they're more inclined to buy brands that advertise on social sites. Then again, most are not hostile to advertising on those venues: 63 percent agreed that the presence of ads is "a fair price to pay" for being able to use social sites.

When the survey (fielded in March) asked users of social media to say what motivates them to engage with such sites, the foremost reason (cited by 54 percent) was "'staying connected' -- to friends and family, as well as meeting new people."

The growing prominence of social media is reflected in the finding that 34 percent of this survey's respondents are using the sites and features more often now than they did a year ago. But it's also the case that some people give social media a try and then lose interest. Thus, 18 percent of respondents said they now use social media less often than they did a year ago.


Poll: Few Use Social Media to Guide Purchases

May 21, 2009

- Mark Dolliver


adweek/photos/stylus/83682-OnlineShopping.jpg

NEW YORK Go figure: People regard social media as "social" rather than "commercial," marketers' eager wishes to the contrary notwithstanding. Knowledge Networks polling released this week finds fewer than 5 percent of social-media users age 13-54 "regularly turn to these sites for guidance on purchase decisions" in a range of common product/service categories.

The figure is a lackluster 4 percent in the "travel or travel services" and "banks or financial services" categories, and a mere 3 percent when it comes to "clothes or shoes," "eating out or restaurants" and "personal care products." It's lower still for "cell/mobile phones and services," "cars or trucks" and "groceries or food" (each at 2 percent) and lowest of all for "prescription or OTC drugs" (1 percent).

The numbers are more robust when respondents apply the looser standard of whether they "sometimes" use social media for guidance on purchase decisions in these categories. Still, the highest figure is a modest 24 percent for the "travel or travel services" sector, with "clothes or shoes" a percentage point behind.

In light of such numbers, it's not surprising that just 16 percent of the social-media users surveyed said they're more inclined to buy brands that advertise on social sites. Then again, most are not hostile to advertising on those venues: 63 percent agreed that the presence of ads is "a fair price to pay" for being able to use social sites.

When the survey (fielded in March) asked users of social media to say what motivates them to engage with such sites, the foremost reason (cited by 54 percent) was "'staying connected' -- to friends and family, as well as meeting new people."

The growing prominence of social media is reflected in the finding that 34 percent of this survey's respondents are using the sites and features more often now than they did a year ago. But it's also the case that some people give social media a try and then lose interest. Thus, 18 percent of respondents said they now use social media less often than they did a year ago.


Post a Comment
Asterisk (*) is a required field.
* Author:
* Comment:
 
The opinions expressed in comments are those of the individual poster. They do not necessarily reflect the views of Adweek or Nielsen Business Media. Attacks of a personal nature and comments that are otherwise inappropriate may be removed.

Other Agency News

MS

SicolaMartin CEO Hands Mantle to Next Generation

March 17, 2010

SicolaMartin has completed a handoff to the next generation of leaders with its last remaining founder, Steve Martin, shedding his CEO role and becoming non-executive chairman. Read Full Article



Our ProductsOur Products

ADWEEK DAILY UPDATE

Receive a comprehensive roundup of the biggest stories of the day.

BREAKING NEWS ALERTS

Sign up to be the first to hear about the biggest breaking news stories.

SUBSCRIBE

Stay connected to what's happening in the advertising industry with delivery of the print edition and complete online access.

More VideosVideo





Adweek Advertising Home | Advertising Industry News | Creative TV Advertising | Advertising Industry Community | Video Advertising | Advertising Data Center | Advertising Special Reports | Advertising Careers | Advertising Products | Advertising About Us | Advertising Business Statements | Advertising Contact Us | Advertising Opportunities | Ad Licensing | Advertiser FAQ | Advertising Magazine Subscriptions | Advertising News RSS | Online Ad Site Map

© 2010 Adweek. All rights reserved. Terms of Use  |   Privacy Policy