Build your own seamless purchase experience at Commerceweek, February 28-29. Gain strategies for consumer retention with immersive touchpoints, AI innovation and storytelling. Register now at 35% off.
Ones and zeroes don’t lie like humans do. The internet is a prime example of how an infallible technology butts up against the fallibility of man. So it is perhaps unsurprising that the internet, as it stands, is broken.
There’s a perverse logic here: The web fulfills the promise of a democratized media where anyone with a keyboard and a connection can change the world, but it also created a digital axiom underscoring the very worst of humanity: Godwin’s Law, which states, “As an online discussion grows longer, the probability of a comparison involving Hitler approaches 1.”
How did we reach this point where otherwise good people call other otherwise good people the worst human being ever; where a teen survivor of a school mass shooting is called out as a “crisis actor”; where “don’t read the comments” is yet another awkward conversation parents have with their teens; where a foreign nation believed that Americans...