Nimble 3.0 Allows Brands To Be More Nimble In Managing Facebook Relationships

Customer-relationship-management tool Nimble announced the release of Nimble 3.0, with updates highlighted by the Today Screen, a new homepage that allows users to more closely follow and monitor their Facebook friends and fans and contacts from other social networks, and the Signals Screen, which highlights social network interactions that should receive priority.

Customer-relationship-management tool Nimble announced the release of Nimble 3.0, with updates highlighted by the Today Screen, a new homepage that allows users to more closely follow and monitor their Facebook friends and fans and contacts from other social networks, and the Signals Screen, which highlights social network interactions that should receive priority.

Nimble called the new version of its platform “the Pandora of contacts,” saying that its Nimble Rules Engine monitors specific signals including email, calendars, social streams, actions, and feedback to provide intelligent, actionable insights to users.

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