UserVoice Helps Companies Connect with Their Site Visitors
With the onset of the age of information overload and the trend toward location-based review services, brands and companies find it more and more difficult to communicate with customers and get feedback from them.
Enter UserVoice. The web application adds a discussion forum to any website that allows a site’s visitors, essentially a company’s customers, to provide feedback, ask questions, suggest improvements and even vote on preexisting items.
UserVoice started in 2008 as the brainchild of proud parents Richard
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