The Meanness of Strangers
The link between sales and marketing is undeniable. So I think it’s time that working adults accept that their communications behavior—whether in email, on the phone or online—is a direct reflection of the brand they’re representing. And if you’re rude to me, I don’t want to do business with you—ever.
I first noticed bad behavior in an email. It was from a person I didn’t know, so I didn’t feel compelled to open it or read it.
WORK SMARTER - LEARN, GROW AND BE INSPIRED.
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