CMTOs

How Cracker Jack Became the Longest-Running Product Placement in U.S. History

Credit baseball and a 1908 song.

This Creative Shop Thinks It Has the Formula to Perfect Experiential

NA Collective knows how to make a scene.

How FedEx’s Founder Revolutionized Shipping With a Mediocre College Term Paper

In 1966, Frederick Smith predicted guaranteed overnight delivery.

At Adweek’s Elevate: AI, Experts Mused on How Tech Will Change the Marketing Landscape

From chatbots to voice to personalization.

Wasserman’s EVP of Brands Went From Working on the B-1 Bomber to Sports Marketing Partnerships

Heidi Pellerano helped create the company's multicultural practice.

Q&A: Edelman’s Global Chair of Crisis and Risk on What Makes a Crisis

If you're calling Harlan Loeb, you're probably in big trouble.

As the Lines Blur Between Agencies and Consultancies, New Shops Are Taking a Hybrid Approach

Client demands fuel both competition and collaboration.

Fast-Food Brands Are Making Slick Mobile Apps to Stay Ahead of Small, Fast-Casual Restaurants

Quick-serve restaurants are ramping up their digital game, from loyalty programs to reordering.

Why Consumers Are Increasingly Willing to Trade Privacy for Convenience

Amazon and Walmart are testing boundaries.

Infographic: The Widening Gap Between Customer Service and the Customer

Companies and brands need to focus on their contact centers.