The Customer Is Always, Um…
CNET shared a tale of customer service at its worst that ended up spawning two Facebook groups.
Sarah Kohl-Leaf of Taylors Falls, Minn., wrote a letter to Evergreen Entertainment, which operates a chain of movie theaters, complaining about her bad experience at the St. Croix Falls Cinema 8 in St. Croix Falls, Wis., CNET reported. Kohl-Leaf’s issues included the cash-only purchase of movie tickets, the lobby ATM being out of cash, and having her ticket stub checked during the film.
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