That’s not a knock on the bot: It wasn’t created for that purpose.
Showtime said the four main messages it typically receives via Facebook Messenger are:
- When is Shameless coming back?
- Where is Mickey?
- Where is Shameless?
- Sentiments of love for the show.
The bot responds to those, as well as offering quizzes; providing deep links into Showtime’s streaming service bringing users directly to episodes, character profiles and alerts; and even recipes.
The premium cable network said the Messenger bot enables it to engage with fans in fun ways that mimic the tone of Shameless.