Marriott Fined $600K by FCC for Jammin' (Guest's Wi-Fi Signals)
In May 2012, Marriott pulled quite the coup in hospitality when the hotelier bought the luxurious Gaylord Hotel and Convention Center brand for $210 million.
The chief reason Marriott doled out that kind of coin was to make an impact in the convention space, which was never a problem for the Gaylord estates nationwide. Suffice to say, you would think that rolling out the red carpet for conference attendees would be the chain’s top priority.
Not so much.
According to the Federal Communications Commission, hotel employees disabled the Gaylord Opryland Hotel and Convention Center’s service, leaving guests unable to log onto the Web via a personal Wi-Fi connection; they were forced to pay up to $1,000 per device to access the Marriott’s Internet.
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