Facebook Hiring Strategist, Payment Operations

FacebookLogo.jpgFacebook may be speeding efforts to build and launch the online-payment service it has been discussing for years, as Inside Facebook reports that the social-networking site posted a job listing for the position of Strategist, Payment Operations.

From the job description:

Facebook Payment Operations is a brand-new team that ensures, monitors and reports on all money moving into Facebook. As a founding member, individuals have an opportunity to shape this team’s culture, role within the company and day-to-day operations. As part of the Online Operations organization, we work cross-functionally with the Product and Engineering teams to design tools and systems to serve our hundreds of millions of users and our ever-growing base of advertisers. Projects driven by Payment Operations team members will potentially contribute millions of dollars to Facebook’s business, as well as enable the company to scale and expand its operations in the coming years. Successful candidates for this job are self-motivated, flexible to constant changes and are problem-solvers who think creatively and propose solutions.

Responsibilities:

• Respond to contacts from users and advertisers regarding a variety of payment or billing issues

• Gather and synthesize relevant data, suggesting improvements in the tools and techniques to help scale the team

• Collaborate with engineering and product teams to drive projects to completion

• Prototype and test new tools with engineering teams

• Respond/represent charge-backs related to user and advertiser charges

• Assist broader Online Operations team in optimizing Facebook’s revenue channels

• Mentor junior teammates in daily roles and continuing professional growth

Requirements:

• BA/BS degree from leading academic institution

• 2-3 years of experience in online payments, billing, or risk management

• Experience driving cross-functional projects

• Excellent written and verbal communication skills

• Ability to work collaboratively

• Strong attention to detail and critical thinking skills

• Avid Facebook user

• Experience in a fast-paced startup environment a plus

• Fluency in a foreign language a plus