"Bill Shock" From Roaming Charges Driving UK Users Into Serious Debt

Phone ScamCitizens Advice, a UK charity is warning mobile users about a debt epidemic: Bill Shock. The organization said, last year, it received calls from as many as 100,000 consumers seeking advice on how to deal with unusually large phone bills. Some victims were dealing with charges in excess of £10,000, sometimes from stolen phones or from roaming charges incurred from international travel.

Citizens Advice’s cheif executive, Gillian Guy, said, “Mobile companies are hanging their customers out to dry with shock phone bills.

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