Heinz Ketchup Stations Heat Up Chicago's Condiment Controversy

Billboards by Rethink invite ketchup diehards to 'Smack for Heinz'

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Even if you’ve never been to Chicago, you’ve probably heard that its hot dogs are the stuff of legends. Because there are so many different ways to prepare a hot dog in the Windy City, ordering regular old ketchup is considered a faux pas. But ketchup lovers need not suffer any longer.

Getting ahead of the condiment controversy, Heinz is providing its own ketchup stations in select locations via its “Smack for Heinz” campaign. Created by agency Rethink and supported by The Kitchen, Zeno Group and Carat, the new initiative guarantees that ketchup will be readily available for Heinz fans in Chicago.

Inspired by the “smack!” sound of hitting the bottom of a Heinz bottle to get the ketchup out, fans will be able to smack a Heinz billboard to receive a small stash of ketchup packets.

A video highlights the playful nature of the billboards, showing the reactions of ketchup enthusiasts in response to “no ketchup” signs in restaurants.

An irrational love for ketchup

“One of the most consistent ways Heinz fans show their irrational love for our ketchup is their utter devastation and frustration when a restaurant doesn’t offer it,” Lizzy Goodman, brand communications manager at Heinz, said in a statement. “Underscoring our global creative platform, ‘Smack for Heinz’ not only combats this frequent ketchup catastrophe but also demonstrates to non-Heinz restaurants everywhere the lengths our fans will go to because ‘It Has to be Heinz.’”

Along with the YouTube short, digital OOH, TikTok and Instagram executions will be part of the campaign. The placement of billboards near “no ketchup” restaurants as reported by Heinz lovers is strategic, allowing fans to access a personal stash of Heinz via a QR code.

This is not the first attempt Heinz has made to appeal to Chicago, having also launched a limited run Chicago Dog Sauce back in 2017.

“The bottle smack is a universal symbol of the world’s love for Heinz. Knowing that there are restaurants all over the world that refuse to serve Heinz, we turned the Heinz smack into a way of helping people let out their frustration, and get the ketchup they want,” said Geoff Baillie, creative director at Rethink.

CREDITS

Kraft Heinz 

Nina Patel, Head of Brand Comms North America 

Megan Lang, Director, Brand Comms 

Jacqueline Chao, Sr. Brand Manager

Lizzy Goodman, Brand Manager

Jenna Thornton, Director of External Communications & PR, North America 

Alexandra Lieberman, Manager, North American Brand PR and Media Relations

Rethink

CCO: Aaron Starkman, Mike Dubrick, Daniel Lobatón

CSO: Sean McDonald

Executive Creative Director: Xavier Blais

Creative Director: Zachary Bautista, Geoff Baillie

Writer : Geoff Baillie

Art Director : Zachary Bautista

Head of Strategy: Julian Morgan

Strategist: Emma Bayfield

Director of Integrated Content – Print/Studio:  AJ Merrick

Director of Broadcast Production: Shelby Spigelman

Director of Integrated Content: Todd Harrison

Producers: Terri Winter, Kyle Hicks, Tricia Lapidario

Production Co: Mt Vernon Entertainment

Executive Producer: Ken Franchi 

Line Producer: Ken Franchi

Post Production: R+D Post

Editor: Leigh O’Neill, Thais Maranho

Colourist: Hardave Grewal

Online/Motion Graphics: Hardave Grewal

Sound Engineer: Aaron McCourt

Post Production Supervisor: Shannon Ing

Production Co.: FUZE Reps

Photographer: Adrian Armstrong

Studio: Todd Bennett, Carl DeVouge

Production Fabrication: wonderMakr

Group Business Lead: Adam Ball

Group Account Director: Rob Dix

Account Director: David Greisman, Lindsay Magrane

Account Supervisor: Rachel Cloth

Account Manager: Bhumika Baweja

Date of First Appearance:  April 2nd 2024

Carat

Sean Cooray, VP Planning US

Nicole Tarazona, Associate Director

Micahya Byrd, Sr. Manager

Elizabeth Schueler, Sr. Associate

The Kitchen

Yalin Kaya, Senior Social Strategist

Marco Cianfagna, Account Director

Benjamin Badiuk, Social Media Manager

Zeno Group

Missy Maher, Head Foodie

Courtney Pischke, EVP, Media

Alysa Winkler, VP

Bethany Roth, SAS

Veronica Smith, AS

Amelia Bogert, SAE

Lulu Saias, AE

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