What Experiential Marketers Can Learn From the Museum of Ice Cream’s Meteoric Rise

Bonin Bough and Trina Chan discuss the value of experiences.

Editor: Nick Gardner

The Museum of Ice Cream opened its doors in New York in the summer of 2016, a pop-up art exhibit created as a passion project by its founder. However, it quickly became obvious that the “museum” had the potential to be something much greater. On opening day, there was a line around the block and customers had to be turned away after the Instagram-focused exhibit reached capacity, recalled Trina Chan, the Museum of Ice Cream’s head of partnerships, at Brandweek 2019.

Nick is a senior video producer and podcast producer at Adweek.