Online Shopping Scams Have Been on the Rise Amid the Pandemic

The past few months have seen the highest number of consumer complaints

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“I ordered online,” said one claimant. “Never got the order. No longer an address or phone number to contact anyone.”

“Ordered a pillow,” posted another. “After two weeks, checked order and the website is no longer available.”

“I was served an Instagram ad for a clothing company,” relayed yet another. “There are no updates to my order in a month and it still hasn’t even shipped.”

These are just a sampling of consumer complaints filed with the Scam Tracker of the Better Business Bureau.

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