Kraft Will Deliver Emergency Grilled Cheese to Parents in Times Square Today

Melted cheese to help with meltdowns

An emergency grilled cheese is just a text away. Kraft

New York’s Times Square is stressful enough on a regular day. Try visiting during the holidays, with children in tow, and it’s safe to say that patience levels could drop, especially when the little ones are hungry. Kraft hopes to keep temper tantrums at bay—for at least one day—with free grilled cheese delivery.

Today, families in Times Square between noon and 6 p.m. can text their name, location and CHZ to 797979 and Kraft will deliver a free grilled cheese sandwich via bike messenger or walking courier.

Prevent a meltdown with melted cheese? Is there a separate number for cheese-loving adults who get hangry between lunch and dinner? Actually, those 18 years and up won’t be turned away if they’re jonesing for a grilled cheese to take the edge off.

Up to four sandwiches, made at a nearby Five Guys, can be delivered per mobile number, and everyone must be in Times Square (on Broadway or 7th Avenue, between 42nd and 47th streets) for eligibility.

Created by Leo Burnett, the campaign hopes to bring a comforting taste of home to overwhelmed kids in a potentially unfamiliar setting. It’s a fun promotion, but some Capri Sun, Jell-O or Kool-Aid (also Kraft Heinz products) could have taken this to the next level. But we can hope that’s in the plan for next year, right?

In the meantime, parents, you can now brave the crowds, off-brand cartoon characters and the Naked Cowboy with confidence, knowing that a grilled cheese sandwich is only a text away.


Client: Kraft
Director, Brand Building, Kraft Cheese: Anne Field
Director Brand Building Kraft Masterbrand Us & Global: Sergio Eleuterio
Senior Associate Brand Manager: Abby Allsop
Associate Brand Manager: Keenan White

Agency: Leo Burnett
CCO: Britt Nolan
EVP, Executive Account Director: Mark Burgess
EVP, Executive Creative Director: Jordan Doucette
Creative Directors: Ryan Stotts, Pete Lefebvre
Senior Art Director: Jill Solarczyk
Copywriter: Amanda Keffer
Head of Production: Veronica Puc
Group Executive Producer: Tom Keramidas
Associate Producer: Chris Totzke
SVP, Strategy Director: Pushpa Gopalan
Senior Account Executive: Wilhelm Lawrence

Production Company: City Eventions
Chief Operations Officer: Michael Bamford
Senior Director of Operations: Patrick Donahue

Amy Corr is a contributor to Adweek.