Google’s Eerily Lifelike AI Reservation Service Is Now Available in Almost Every State

Duplex will call and book a hair salon appointment or a restaurant reservation

Google's Duplex service faced a long journey from its launch in 2018. Google, Getty Images

Google has expanded its AI-powered reservations service into every state except Louisiana after more than two years of technical improvements and adjustments to accommodate local laws.

@patrickkulp Patrick Kulp is an emerging tech reporter at Adweek.