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With passengers returning faster than airlines and their amenities can accommodate them, everyone has a lot to learn about the new travel landscape.
With customer satisfaction dipping to pre-pandemic levels and elite customers asking more from their flying experience, Delta Air Lines has turned to its in-flight entertainment offerings for an answer.
Starting in June, Delta will add courses from celebrity streaming service MasterClass to its Delta Studio suite of entertainment options. If passengers want to learn how to make Southern dishes from James Beard Award-winning chef Mashama Bailey or get writing tips for Malcom Gladwell and Amy Tan, they can do so in 10 to 24 lessons.
Delta added Spotify playlists and Peloton stretching and meditation videos last year in an effort to give travelers more than just TV episodes and movies.