Subject Lines in Sheeps' Clothing: A Go or a No?

I’m sure you’ve seen it, if not used it yourself: Marketing emails wearing a friendly disguise, boasting “RE:” or “FW:” in their subject lines, usually with a real person’s name in the from line rather than a publication or company name.

Obviously, the objective is to give the recipient a sense of familiarity, or curiosity about whether this is a correspondence they were previously involved in, thus hopefully prompting an open.

I can tell you that in my three years copywriting for the Target Marketing Group’s marketing department, I’ve used subjects like these several times, as have most of my colleagues—and to be perfectly honest, we’ve seen impressive results as far as response and conversion rates.

Many marketers feel strongly that this method is simply too dishonest, erring on the devious rather than the clever side of crafty.

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