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In 1972, Julia Child’s PBS show The French Chef became the first program to offer captions for the hearing impaired. It was a watershed moment for the deaf and hard of hearing in the U.S., and television became increasingly inclusive thereafter.
Almost 50 years later, captioning has made its way to smart devices from Amazon, Google, Microsoft and Apple. And while technologies have radically changed consumer behavior, captioning remains the primary accessibility option offered by big tech for the deaf and hard of hearing. Generally,