Driving Demand Generation: Who Belongs on That Bus?

In last month’s blog post, I discussed the ideal marketing operations (MO) structure — the why and how to centralize this vital function. In this post, we explore the demand generation function.

What should be part of this function and how to reconcile it with having a “shared services” team in MO? How would you go about centralizing all demand generation into this one group if you currently have an outbound team and a separate inbound team under different directors?

Demand Generation Group Structure

The charter of a demand generation group looks like this:

Responsible for driving revenue results and optimizing interactions with all global buyers across the revenue cycle to accelerate predictable revenue growth.

Consequently,

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