Branding

Do Consumers Love Marketing (Anymore)?

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By Chet Dalzell

Picking up on my previous blog post, marketers have a lot of work to do, too, with consumers.

Yes, we have 45-plus years of effective self-regulation on our side, and we’ve navigated fairly well into the digital and mobile age. We’ve kept self-regulation in marketing, more or less, intact where it comes to fair and free use of marketing data, even as the number of data users has grown extensively.

But are we, as marketers, using data in a way that is winning the love and attention of consumers?

Some recent surveys point to some serious perception issues.

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Headshot of Chet Dalzell

Chet Dalzell

Marketing Sustainably: A blog posting questions, opportunities, concerns and observations on sustainability in marketing. Chet Dalzell has 25 years of public relations management and expertise in service to leading brands in consumer, donor, patient and business-to-business markets, and in the field of integrated marketing. He serves on the ANA International ECHO Awards Board of Governors, as an adviser to the Direct Marketing Club of New York, and is senior director, communications and industry relations, with the Digital Advertising Alliance. Chet loves UConn Basketball (men's and women's) and Nebraska Football (that's just men, at this point), too! 

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