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Facebook introduced a host of new messaging features for pages earlier this month, and page administrators now have a guide to those new features, courtesy of Facebook for Business.
The social network announced earlier this month that it was introducing a “send message” call-to-action button and the ability for pages to respond to comments via private messages and for page admins to choose from saved responses.
Facebook for Business offered the tips below for page admins interested in taking advantage of the new features, as well as the following related Help Center entries:
- Turn on page notifications for messages
- Set up or troubleshoot email notifications for messages
- Learn more about the responsiveness badge
- Leave feedback on the new messaging features
Turn on messaging when you’re ready: Page messaging is a feature that page admins can turn on and off for their pages, and once you enable messaging for your page, people will expect you to respond.