Customer Experience

Facebook Agrees to Acquire CRM Platform Kustomer

The team will join the social network, and the service will continue to operate

Kustomer was founded in 2015 Kustomer

By David Cohen

November 30, 2020

Facebook agreed to acquire customer-relationship-management platform Kustomer, which was named Adweek’s best customer experience platform in 2020.

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David Cohen
david.cohen@adweek.com David Cohen is editor of Adweek's Social Pro Daily.
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