Ticketmaster Now Has a Seat in the Facebook Messenger Bot Arena

Ticketmaster Assistant helps users search for events by date, location, genre or specific artist or team

A Facebook Messenger bot … yeah, that’s the ticket, for Ticketmaster.

The ticketing service introduced its Ticketmaster Assistant bot Wednesday, helping users search for events by date, location, genre or specific artist or team.

Ticketmaster said in a blog post introducing the new bot:

Start with a simple, “What’s happening tonight?,” and see all the live event options in your area including concerts, sports, arts and theater, comedy and more.

Or get more specific from the beginning, “Is Lady Gaga playing in New York this year?”—spoiler alert: She is and we have tickets available, but don’t take our word for it, ask for yourself.

Going on a trip? Ticketmaster Assistant will be happy to help you find something to do wherever you are. You can also set a home city to make your conversations go even faster. (While the search data covers 83 countries, currently the global experience is provided in English.)

And because your friends are already on Messenger, it makes rallying the crew that much easier. Cutting and pasting is so 2016: Use Ticketmaster Assistant to share links directly in Messenger. Buy tickets with a link that drops you seamlessly into the purchase experience at Ticketmaster, or learn more information about the event.

Recommended articles