Is Twitter Working on a Way for Users to Request Verification?

The social network shut down the process in November 2017

Twitter began verifying accounts in 2009 opico/iStock
Headshot of David Cohen

Twitter has not had a formal way for users to apply for verification since November 2017. Is that about to change?

Developer and blogger Jane Manchun Wong shared a screenshot of Twitter’s settings, which included an option for “Request Verification,” in a tweet.

Twitter confirmed the test but would not share any further details.

The social network suspended its verification process in November 2017 after coming under fire for verifying Jason Kessler, who organized a neo-Nazi rally in Charlottesville, Va., in August of that year, during which a woman was killed after being hit by a car.

CEO Jack Dorsey said during a livestream in March 2018, “We believe verification is something that is very broken on this platform and something that we need to fix and that we need a much more cohesive view on.”

Twitter began verifying accounts in 2009 as a way to assure users that the accounts they were following authentically belonged to celebrities, journalists and the like.

It had been allowing users to apply for verification until the suspension of that program in November 2017.

The social network did not stop verifying accounts altogether: It has done so in cases such as determining that journalists were part of established news organizations, or recommendations by Twitter employees. David Cohen is editor of Adweek's Social Pro Daily.