Red Flag Alert: Facebook Loses Your Email Settings

As if the phishy advertising links weren’t bad enough, Facebook seems to have had another issue on its hands this week. When Facebook users received an email from Facebook admin telling them they would need to reset their email preferences, red flags went off, reports InternetNews. The email read as follows:

Unfortunately, the settings that control which email notifications get sent to you were lost. We’re sorry for the inconvenience.”

Looks suspect? Typically messages such as these are phisy emails from spammers looking for a way to steal your confidential information. And for a message like this to come from Facebook, which cares so much about user privacy and protection,the message appeared all the more questionable.

While I didn’t receive this email message from Facebook, and my email settings are intact, a little digging revealed that a friend of mine saw a message on Facebook informing her of the need to reset her email settings. But an email message from Facebook didn’t tip her off, either. The incoming emails about status updates and wall postings did.

As her email settings were set so that she would not receive any email updates, the sudden flood of Facebook activity alerts flew like little red flags in her inbox. After logging into Facebook to see what was going on, she saw that all her email settings had been restored to their original default states.

What’s concerning about this mishap is that something far more dire could occur on Facebook’s end, if there’s a possibility of data being lost or stolen. Given Facebook’s reputation of being a safe and private network where individual settings are king, the need to restore even email alert settings are more than a nuance for Facebook users.