is off the charts on Facebook

Screen Shot 2012-06-02 at 8.34.18 AM

Previously,’s Facebook page had 273k fans, but 339k active users. You don’t have to be a fan to interact with the page, so being a “fan” is not as important as it once was.

Likely, the fans are first to consume the content, who then activate others to like, comment, and share.  These secondary interactions are key to the high engagement. The fact that people can “like” the content and also “like” the page is an intentional confusion on Facebook’s part.

The unique reach of these 273k fans is 82,797,695 users worldwide. This is 303 friends per fan. Facebook has said that the average number of friends per user is 130. We know the average fan has 320 friends (since not all users are fans of pages).

The 303 figure is actually surprisingly high, since the 82 million is a unique, unduplicated reach. Likely, the average user has closer to 500 friends, since common friends are not counted in reach.

Put another way, brands like WWE have 10 friends per fan vs 303, but they also have over 100 million fans. There are almost a billion users on Facebook, so can reach 8% of them with social context (the friends of our fans).

This 303 fan figure for is the highest that we’ve ever seen.  The engagement and virality figures later in this analysis corroborate this. In other words, fans are highly influential among their peers. Hard to determine how much is driven by the content itself or self-selection of who becomes a fan.

Screen Shot 2012-06-02 at 8.43.11 AM

Posts are up 43.3% and correspondingly, likes are up 37.2% and views are up 38.6%. We don’t see saturation at 4.27 admin posts per day. Break can probably post 10 times per day with no degradation in impressions per post or engagement, so long as the quality bar remains the same.

Engagement rate of 18% is insanely high.

Screen Shot 2012-06-02 at 8.50.01 AM

Looking at most recent posts, red is low and green is high. The “caption this” post got 738 comments, largely because of the offered prize.  “Fill in the blank” and “click like” posts get the most responses– and this 1/2 combo was most powerful. Technically, it’s against the TOS to administer contests outside of apps, but many brands do it and nobody seems to get busted. We are not saying brands should do this, however.

Screen Shot 2012-06-02 at 8.54.50 AM

Users are posting more videos relative to photos and statuses — unique compared to most Facebook pages. Then again, this is and the page itself is posting video. Photos get more impressions than other types of content, which is increasingly true because of timeline. It will be more true when Instagram is fully integrated, Facebook’s camera app gets more usage, and mobile continues to grow.

Screen Shot 2012-06-02 at 8.59.55 AMTop posts are all photos, no surprise. The higher the emotional content, the greater the feedback. “Like this if you’re ready for a 3 day weekend,” had the greatest number of interactions (likes, comments, shares) for over the last 30 days.

The “free shirt Friday” posts each Friday build upon themselves, as fans anticipate this in a virtual “happy hour.”

Screen Shot 2012-06-02 at 9.02.06 AM

And this post had more impressions than fans with 301,411 impressions. It reached 108,672 users, which is 40% of the fan base. Yet it had 2.79 impressions per post. When fans who see the post directly, their friends (many of whom are also fans) will notice. The 7,712 likes, 1,065 comments, and 690 shares all generated “stories” in the news feeds of friends.

The 56 negative feedback actions is low at 0.6%. Under 1% is excellent.  There will always be people providing negative feedback because of overposting or content they don’t want.

Screen Shot 2012-06-02 at 9.14.03 AM

Young male fans dominate, to no surprise. They outnumber females 3 to 1, a ratio that usually (but not always) holds similar when you look at engagement by gender.

Screen Shot 2012-06-02 at 9.20.30 AM

Looking at storytellers by age and gender, we see that males outnumber females 2 to 1 in storytelling– liking, commenting, and sharing, which are actions that generate stories in the news feeds of fans. Females, in general, share more. Here we are looking at data from our export, which is not available except via this tool or others can that pull this from the Insights API.

Screen Shot 2012-06-02 at 9.28.45 AM

The number one city for is Los Angeles. However, 4 of the top 15 cities are not in the US. Who would have thought that London would be #4 and that Tunis, Tunisia is #6? Or for that matter, Makati in the Philippines is #18 and Istanbul, Turkey is #21?  Turkey is the #3 or #4 country on Facebook in terms of fans, by the way.

Screen Shot 2012-06-02 at 9.33.32 AM

Your top 10 countries based on fans. Great Britain and the Philippines are #3 and #4, while Turkey is only  #11 (didn’t make this chart), just above Norway. These are two digit country codes from Facebook.

Screen Shot 2012-06-02 at 9.39.03 AM

Reach (unique impressions by country) of 3 million users. Would be interesting to see how this compares with the reach on the web properties.  Note that generates 30.6 million impressions monthly, so this represents 10 impressions per user and a quarter billion impressions every 8 months.

Were we to double the fan base and double the post frequency, we’d generate an ADDITIONAL 1.1 billion impressions per year on this property. Then the question is how much of this can flow to the web property, how can apps assist here, and how many incremental ad dollars can this generate?

Screen Shot 2012-06-02 at 9.49.25 AM

52% of your viral impressions are at a frequency of one. Amazingly, 24,549 users have 21+ viral impressions per month. 7.9 million impression per month are viral (about a quarter of all impressions). This is over 20 times the average on Facebook.

Screen Shot 2012-06-02 at 9.52.30 AM

Not surprisingly, few fans visit the actual page– they interact from within the news feed (their home page). Only 46,098 fans visited the timeline out of 50,278 total. Timeline accounts for 91.7% of all page visits. 28 of these page visits were by folks looking at insights!

Readers, what do you make of these impressive figures? Have any awesome campaigns of your own you’d like to share? Let us know!