These 5 Trends Defined Retail in 2019

One-day shipping became the new normal

an illustration of a storefront with items all around it
Here's how shopping changed this year. Mia Kievy/Getty Images

The way we shop changed radically in 2019. It was the year two-day shipping became slow, BOPIS somehow seemed less ridiculous—perhaps because we’ve heard it so much by now—and Prime Day expanded into a two-day affair.

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@lisalacy lisa.lacy@adweek.com Lisa Lacy is Adweek's Commerce Editor.
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