Will United's PR Disaster Finally Make Airlines Reconsider the Hated Practice of Overbooking?

Experts are doubtful, but consumer discontent is clear

Now that it’s gone viral, the video showing three burly airport security officers physically dragging a screaming passenger off United Airlines Flight 3411 yesterday has left the carrier with quite the public relations nightmare—along with a broader question: Will this very public, shocking incident result in broader changes to airline booking policies?

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