Traditional Stores Still Trounce E-Commerce When It Comes to Returns, New Survey Says

'Tis the season for bringing all those gifts back

Now that all the holiday gift giving is over and done with, we've come upon the early-January echo effect that nobody really talks much about: 'Tis now the season for taking gifts back. What's more, a new survey suggests that returns and exchanges might be one area in which traditional brick-and-mortar retailers are mopping the floor with e-tailers.

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