Showrooming is a Very Real Problem for Car Dealerships, Too

63% use their smartphones while at an auto lot

There’s been a lot of attention paid to the harm done to big-box stores when shoppers check out merchandise in brick-and-mortar outlets, only to buy it online (often at Amazon) for less. Now, a new study by Placed Inc. shows that showrooming is also a factor in the biggest purchase many consumers will make: cars.