iPhone Adoption Uncovers AT&T's Flaws

While it was certainly a coup for AT&T to get the exclusive rights to the Apple iPhone, the agreement hasn’t been entirely positive for the wireless giant. Consumers who flocked to AT&T to use the device were disappointed with the quality of the service, according to new findings from YouGov’s BrandIndex.
 
AT&T’s perception among adults over the age of 18 has steadily eroded throughout the summer, while Verizon Wireless has retained its standing, per an online poll of 5,000 consumers.