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As national crises go, it’s overshadowed by matters of life and death. Still, a Public Agenda study finds 79 percent of Americans insisting that “a lack of respect and courtesy is a serious problem and we should try to address it.” People get a steady diet of it: 88 percent “often or sometimes come across people who are rude and disrespectful,” while 48 percent often see people who are “kind and considerate.”

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