Key insights:
- The U.S. has lagged behind other countries in widely adopting contactless payments because of its legacy credit card system and large network of banks.
- As the pandemic has changed consumer priorities, options for no-touch payments are more important than ever.
In May 2019, New York’s Metropolitan Transit Authority made the milestone announcement that it was rolling out a contactless payment system, starting with the 4, 5 and 6 subway lines from Grand Central Terminal in Manhattan to the Barclays Center in Brooklyn.
