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Reiterating its findings that 20% of owners of small and midsized businesses expect to make more than one-half of their annual revenue during the holiday shopping season and the last months of the year, Facebook introduced more products and features aimed at helping them achieve those goals.
Facebook is testing business audio and video calling with select SMBs using Business Inbox in Messenger From Facebook, enabling those businesses to seamlessly connect and transact with their customers.
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