Amazon said it will start displaying contact information for its 461,000 active U.S. sellers starting Sept. 1.
This information will appear on their profile pages, which is a big development because only sellers in Europe, Japan and Mexico were previously required to post those details. And as a November 2019 Wall Street Journal investigation pointed out, not being able to contact third-party sellers has made it difficult for customers and brands to hold anyone accountable when those sellers have listed banned, unsafe and/or mislabeled products.
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