What’s Your Brand Schema?

Chances are, you don’t know what I’m talking about and creating your brand schema has never been a line item on your marketing to-do list. Yet in today’s cluttered word of information overload, understanding schema is more critical than polishing your content, engagement and customer service strategies. True, because if you don’t understand the schema that drives the attitudes, beliefs and interest in your brand, your other programs simply won’t work.

So what is schema? Simply put, psychologists define our collective preconceived ideas about just about anything as schema or our mental framework of thoughts, attitudes, beliefs that drive our values and behavior.

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