Three Reasons Why You Should Run a Client Survey Now
Guest post by Heather Kernahan of Eastwick Communications.
This is a guest post by Heather Kernahan, General Manager and EVP at Eastwick Communications.
Our agency has been running an annual client survey for more than 10 years, and I love that we ask our clients – current and past – about their experience with us and how we can improve.
Reading all the results is not for the faint of heart, though. I read every single word of feedback and take it all personally; our people are our brand and I’m crazy proud of them.
WORK SMARTER - LEARN, GROW AND BE INSPIRED.
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