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Twitter has long had a reputation as a real-time marketing platform, making it a go-to site for brands to host Q&A sessions with celebrities and personalities. But Twitter may be losing a few followers as marketers move chats over to Facebook.
VH1, Discovery Channel and Sony Masterworks are a handful of brands testing a new Q&A tool on Facebook powered through marketing platform BumeBox. Previously, the platform only gave marketers moderation and analytical tools to manage social chatter on Twitter.