How to Manage Client Expectations, Timelines and Future Goals

This is a guest post by Courtney Lukitsch, founder and principal at Gotham PR.


This is a guest post by Courtney Lukitsch, founder and principal at Gotham PR.

The prophetic writer Maya Angelou says “people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

This wise insight, when applied to the world of PR, experiential and digital marketing, sales and ongoing business development, lends credence to the fact that emotional intelligence and keen understanding of the client and customer will always win.

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