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Exceptional customer service is essential to nurture, retain and earn the loyalty of customers. And the big win for you? Devoted customers mean more revenue for your company! One way to earn that customer loyalty is by offering awesome customer service.
Customers want real-time interaction with the companies they deal with. People have come to expect a variety of methods to connect with businesses. Just putting your phone number and email address on your website is no longer enough to satisfy your customers when they need help or have questions about your products or services.