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McDonald's hasn't been lovin' it for some time. Sales are sliding, revenue is down, and fast-casual chains are booming. Its image needs a major refresh. Which is why the fast-food behemoth yesterday announced a new global chief marketing officer, former Bacardi CMO Silvia Lagnado. CEO Steve Easterbrook, who joined the company in March, charged Lagnado with positioning McDonald's as a "modern, progressive burger company."
So what does she need to do? Here are what marketing experts see as moves McDonald's needs to make under Lagnado:
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