Yelp Received Over 18.1M Reviews in 2020, and Roughly 25% Were Not Recommended

The platform released its 2020 Trust & Safety Report, unveiled a new website and detailed changes to its software

Yelp's new Trust and Safety website Yelp

Trust and safety are the words of the day at Yelp, as the business directory and crowdsourced review forum debuted a new Trust and Safety website, released its 2020 Trust & Safety Report and detailed a key update to its recommendation software aimed at thwarting review exchange groups.

@9Number9 David Cohen is editor of Adweek's Social Pro Daily.