Threads' Hashtag Feature Isn't Enough to Really Benefit Brands

The introduction of tags—similar to other platforms' hashtags—to Threads has made the platform more discoverable for marketers, but a smaller audience base is still holding back more investment. Recently released globally, text-based tags work like hashtags on other platforms. However, there are several differences. Instead of limiting the topic tag to just one word, users can type whole topics with spaces and add special characters, according to Adam Mosseri, head of Instagram. However, each post on Threads is limited to only one tag. “Discoverability on content and individual posts was definitely an issue for brands on Threads,” said Liz Cole, chief social officer at WPP’s VMLY&R. “I see this being a real game changer in how brands look at Threads. Instead of relying on people actively opting into following them, they can get in front of people based on interests, topics or keywords.” However, Threads, which will launch in European Union countries later this week, is seeing dwindling daily active users, posing a concern for brands with limited resources that often prefer platforms with broader reach, like TikTok. And while some laud an alternative to X, formerly Twitter, which is becoming an increasingly unsafe environment for brands under Elon Musk's watch, Threads still has a way to go to rival the latter's salience for real-time culture, sports and entertainment content. Earlier in July, Threads reported a total of 111.6 million people signing up for the application days after its launch. Despite a promising start, since then, brands' posting cadence has slowed, and some data shows growth slowing. In the U.S., monthly active users on Threads for iOS and Android saw a modest 1.7% increase month-over-month in November, per Similarweb. “We are still not fielding many requests from brands to use Threads,” said Jessica Phillips, founder and CEO of influencer marketing agency The Social Standard. “You have to have a lot more users for this to be of any use to anyone. This continues to be the ultimate issue for Threads.” Tags driving real-time conversations Ultimately, facilitating real-time conversations—a feature that marketers appreciated in X—could decide the fate of tags for brands. Content pieces featuring article links or news stories don't perform as well on Threads, according to We Are Social managing director Dana Neujahr. Instead, posts that serve as conversation starters rather than real-time content strategies tend to perform better. Brands Use Humor to Find Their Voice, and Followers, on Threads “If a brand, or the platform, can find a way to connect that engagement and tie it into real-time conversations, there could be an opportunity there,” she added. There is more activity around sports. Threads is encouraging people to live-post about the National Basketball Association and promoting certain relevant accounts. And the NBA is increasing posting on Threads to foster real-time conversations, particularly under the topic "NBA Threads.” “The more brands like the NBA, which are often held up as the gold standard of how a brand behaves on social media, can prove it out, other brands will follow," said Neujahr. Prominence of curation and discoverability Threads' intentional approach to restricting people to one tag per post could lead to fewer branded hashtags on social media. “The one-tag-per-post convention is a minefield,” said Cole. “This has big implications for brands that might want to launch a branded hashtag on every campaign. If no one is searching for that tag, you're giving up an opportunity to be found more easily." However, Phillips believes brands will benefit more from using multiple hashtags, especially those that are auto-generated by platforms like TikTok. “The skill of 2024 to hang on to, for both brands and creators, is curating someone's experience and helping them find exactly what they want,” said Phillips. “It’s the way you're going to win in the next 12 months.”

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Threads' Hashtag Feature Isn't Enough to Really Benefit Brands

Monthly active users on Threads saw a modest 1.7% increase in November

Trishla Ostwal

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Trishla Ostwal