Updated Retail Outlook: 10 New Predictions for 2020

From increased contactless delivery to changing fulfillment models

Coronavirus has altered expectations for the retail industry this year. Photo Illustration: Trent Joaquin; Source: Getty Images

Key insights:

When 2019 ended, we asked retail industry experts for their 2020 predictions. At the time, they cited innovations like retailer media networks, voice shopping and data portability.

@lisalacy lisa.lacy@adweek.com Lisa Lacy is Adweek's Commerce Editor.
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