Ecommerce Was By Far the Biggest Retail Trend of 2020

Plus, three other themes that defined shopping this year


It was a wild year for U.S. retail, from panic buying and toilet paper shortages to QSR chicken sandwich wars and bankruptcies aplenty, including storied brands like Brooks Brothers and Neiman Marcus, as well as mall staples like JCPenney and J.Crew.

However, for retail’s biggest players, Amazon and Walmart, 2020 was an excellent year.

Online grocery and curbside pickup started to go mainstream—although Amazon struggled (albeit briefly) to adjust to the abrupt shift in consumer demand early in the year.

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