Amazon

Amazon Taught Us We Can Have Anything in a Few Hours. Coronavirus Is Changing That

Supply chain strain is extending delivery beyond 1-day promise

the floor of an amazon warehouse
A surge in orders has strained even Amazon's impressive logistics network.Jordan Stead, Amazon
Headshot of Lisa Lacy
By Lisa Lacy

March 26, 2020

Amazon has grown to dominate ecommerce in part by whittling its delivery windows down to unprecedented timeframes. As a result, 150 million Prime members have extraordinarily high expectations not only for what they can order, but how quickly it will arrive.

AW+

INDEPENDENCE DAY SALE

Subscribe today!

APPLY PROMO CODE "JULY20" AT CHECK OUT FOR 20% OFF

View Subscription Options

Already a member? Sign in

Headshot of Lisa Lacy

Lisa Lacy

Lisa Lacy is Adweek's commerce editor.

Recommended articles
Related Articles
Three smartphones with the Walmart app open
Mobile

Walmart Streamlines Mobile Shopping With a New Appicon-image

By Lisa Lacy

amazon warehouse
Amazon

Amazon Extends Warehouse Product Restrictions, Causing More Seller Angsticon-image

By Lisa Lacy

Striker workers at Amazon and other retailers
Coronavirus

How Walkouts at Amazon Mirror Retail Strikes Through Historyicon-image

By Lisa Lacy

Chris Smalls holding a sign that says, Our health is just as essential
Amazon

Q&A: Ex-Amazon Employee Chris Smalls on What’s Really Happening Inside Those Warehousesicon-image

By Lisa Lacy

Microlearning
View All

Organize and Leverage Your Measurement Toolbox

Customer Experience Transformation for the C-Suite

Mastering the Art and Science of Subscriber Care

Maximize the Value of First-Party Data for Today and Tomorrow

You Might Like

Are You Advertising With Integrity?

By Connatix

The Power of Leading With Your Brand’s Purpose

By Amazon Ads

Want to Reach Gen Z? Make Sure Your Ads Are Legit Good

By Steve Ellis, EVP Ad Sales Strategy & Business Development, Paramount

Reach Gen Z and Younger People in the Spaces They Value

By Sarah Iooss, Head of Sales, Americas, Twitch