How Nicole Richie Found House of Harlow's True Customers

The creative director talks going from department stores to ecommerce

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When Nicole Richie debuted her House of Harlow fashion brand in 2008, the focus was on being “everywhere.” Now, the creative director and actress has scaled back and leaned into ecommerce to reach her actual customer.

The brand started as a wholesale-driven business when Richie was in her 20s. “I was so young, and I haven’t always had the best partners,” she said at Adweek’s Challenger

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