Consumers Responsive to E-mail Marketing

Despite all the complaints one hears about e-mail spam, a survey in the U.S. and 12 countries in Europe and Asia/Pacific finds plenty of consumers willing to act on marketing e-mails that catch their fancy. Released this week, the study shows 58 percent of respondents saying an e-mail marketing message has prompted them to make a purchase at an offline store or via a call-center order desk.

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