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Agencies are seeing big pay-offs when they get consumers directly involved in their ad campaigns—and so are the customers.
At the Bloomberg CEO Summit on Wednesday evening, agency CEOs discussed the importance of engaging consumers in a hands-on way in order to set themselves apart in a crowded marketplace. This tactic, described by Butler, Shine, Stern & Partners’ CEO Greg Stern as “giving the consumers some kind of reward for their time,” has led to winning campaigns.
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